Makeup Lessons
Makeup lessons are offered, but not required. It is important that students attend their assigned class for best results. There is no need to contact us if you are missing a lesson. Below are the steps on how to redeem makeup tokens:
Makeup Lesson Policy (Semester based schools)
- Makeup Lessons can be purchased for $15.00 each and are issued in the form of Makeup Tokens.
- A limit of 2 Makeup Tokens can be purchased per semester.
- Makeup tokens can be redeemed for any open spot in your class level no more than 6 days in advance.
- Makeup tokens will expire 4 months from the issue date.
- Makeup tokens will not be re-issued for missed makeup lessons.
- No refund will be issued for unused tokens.
- All unused makeup tokens will expire on your drop date at the end of the semester.
Makeup Lesson Policy (Continuous Enrollment Schools)
- Makeup Lessons can be purchased for $15.00 each and are issued in the form of Makeup Tokens.
- A limit of 2 Makeup Tokens can be purchased every 4 months.
- Makeup tokens can be redeemed for any open spot in your class level no more than 6 days in advance.
- Makeup tokens will expire 4 months from the issue date.
- Makeup tokens will not be re-issued for missed makeup lessons.
- No refund will be issued for unused tokens.
- All unused makeup tokens will expire on your drop date if withdrawing from classes.
Two Ways to Redeem Makeup Tokens
- Online Parent Portal
- iClassPro Mobile App
Online Parent Portal
- Step 1: Access our website at emlerswimschool.com
- Step 2: In the upper right hand corner, select the blue button that says “Log In”
- Step 3: Select your Region
- Step 4: Select the location of your current Emler.
- Step 5: Select “My Account” on the upper left hand corner.
- Step 6: Select YES when asked if you are a current customer.
- Enter your email and password to login to your account and select “Next”.
- Email = The email associated with your Emler account.
- Password = The password you set up for your account. If you have not set up a password or have forgotten it, select “Forgot Password” to reset it.
- Step 7: Once you have logged in to your account and accepted any updated policies, you will be able to see your students.
- Step 8: Makeup tokens for each student can be accessed by selecting the blue “M” under the student’s name.
- Step 9: For each child, you are able to view“Current Location Tokens” , “Pending Tokens”, and “Spent Makeup Tokens”. To schedule a makeup class, select “Current Location MakeupTokens” and then “Use makeup token”
- Step 10: Select a date for your makeup lesson. Select the white box with the date, to view a calendar. Select a date UP TO 6 days in advance to see available classes for that day. “No classes found” means there are no available classes on that day.
- Step 11: Select desired class.
- Step 12: Review class details then select “Use Makeup Token” to schedule your makeup class.
- Step 13: Once you see “Makeup token applied”, your makeup class is scheduled!!
Mobile Download Links:
When first launching the app, you will need to enter the name of the organization. Please choose which organization name matches the swim school closest to you.
Organization Name:
- emlerhouston: Use this for the greater Houston area (Clear Lake, Katy, Meyerland, Spring-Klein, The Woodlands, and Vintage Park)
- emleraustin: Use this for the greater Austin area (Anderson Mill, Cedar Park, Oak Hill, Round Rock, Westlake)
- emlerdallas: Preston Forest, Walnut Hill
- emlerdfw1: Allen, Firewheel, Plano, Frisco (both Frisco locations)
- emlerdfw2: Flower Mound, Fort Worth, Southlake
- emlerkansas: Leawood, Westwood
- emlerportland: Bay Club, Beaverton, Tualatin
- emlersanantonio: Alamo Ranch, Huebner, Schertz, Stone Oak
If you are a customer, you already have an account. Do NOT create a new account, you will not be able to see your enrollment details.
- Select Log In
- Email = the email associated with your Emler account
- Password = the password you set up for your account (If you have not set a password or do not remember it, use “Forgot Password” to reset it.)
- You may be asked to agree to our Policies.
- Select a Location
- Select Account to access students
- Select Makeups under the student name
- Select Use Token to schedule a makeup class (click on the date to see options for other days)
- Choose the class and then select Use Token
