Tuition is billed monthly and charged automatically to the card on file. Charges occur around the 20th of the month prior (for example, February tuition is charged on January 20). If the 20th falls on a weekend or holiday, charges are processed the next business day. If the 20th falls on a Saturday, we will bill on the Friday. If the 20th falls on a Sunday, we will bill on the Monday.
Yes. An annual, non-refundable registration fee is charged at enrollment and again each year on your anniversary month. Once registered, your child’s spot and our staff are reserved for you. Because of this commitment, fees are non-refundable.
We understand that schedules change! If you need to withdraw from lessons, a 30-day notice is required.
You may submit your notice by phone, email, face-to-face with a manager, or through the Parent Portal (iClassPro app or website).
Your child’s enrollment will continue for 30 days from the date the notice is received. Tuition for the upcoming month will be prorated based on your child’s final class date.
Example: If you provide notice on April 18, your last class will be May 18. May tuition will only be charged for the lessons between May 1–18.
Please note that refunds are not issued, and your child’s reserved spot will be released once the notice period is complete.
Families receive up to 12 make-up lessons per year while actively enrolled.
You must mark your child absent at least 24 hours in advance through the Parent Portal or mobile app.
Makeup lessons can be booked in any open spot in your child’s level up to 6 days in advance.
Makeup lessons expire 45 days after issue and cannot be reissued for missed make-ups.
Availability is not guaranteed due to our small class sizes.
For health and safety, all children under age 3 must wear two snug-fitting, reusable swim diapers, even if they are potty trained.
Please do not bring your child if they have a fever, vomiting, diarrhea, or other contagious symptoms. For everyone’s safety, wait at least 24 hours after symptoms have ended before returning to lessons.
All absences must be marked in the Parent Portal/mobile app. Please submit the absence at least 24 hours before the scheduled class to receive a makeup lesson.
With your consent, Emler Swim School would like to send text (SMS) messages to the mobile number you have provided in our records.
By clicking "Yes, Send Me Text Messages" on our provided Opt-In Form, you are agreeing to the terms, conditions and privacy policy, listed below, and agree to participate in our text (SMS) messaging service.
Purpose and Description: Emler Swim School text (SMS) messaging service is designed to provide you with helpful information, reminders, and notifications via text messages sent to your
mobile phone.
We may use text (SMS) messages to communicate with you for a variety of purposes, including:
Voluntary Participation:
Participation in our text (SMS) messaging service is entirely voluntary.
You have the right to refuse or withdraw your consent at any time. Emler Swim School does not sell, share or trade our customers/users phone numbers.
Benefits and Risks:
Potential Costs: Participation in the text (SMS) messaging service may involve standard text messaging charges applied by your mobile service provider. Please consult your mobile service
provider regarding any applicable fees or charges.
Please consider adding Emler Swim School and (904) 775-3047 as a contact so that our messages will not go to spam.
If you have questions, please call us at (904) 775-9400.
Privacy Policy at Emler Swim School
At Emler Swim School, your family’s trust is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, register for swim lessons, or use our customer portal.
We are committed to safeguarding your data and being transparent about our practices, so you can feel confident that your information is handled with care. By using our services, you agree to the terms outlined in this policy.
