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Health & Safety Protocols

REOPENING FAQ

When will Emler Swim Schools reopen?
  • Emler Swim School is currently targeting Monday, May 25th for a return to the pool at all of our Texas locations & we are targeting Monday, June 1st for our Kansas City area locations. Based on the most recent guidelines provided by the governing state and local authorities; the experiences of swim schools in other parts of the country; and the experiences of excellent swim schools we regularly work with in other countries who are ahead of the U.S. in reopening.   We are confident that we can provide a safe environment for your children to continue their swimming journey.

 

Can I self-form a group of 3-4?
  • Yes. If you prefer to swim with children of friends and families who you know, we can accommodate that request.  Please reach out to a customer service representative for scheduling.  The families would have to self-form this group.
Is it safe to swim?
  • Yes. The CDC issued guidance that it is safe to swim as the virus cannot be spread via properly chlorinated and maintained pool water.  Every Emler pool meets or exceeds the health standards set by the CDC.
  • Here is a LINK to the CDC direction on swimming and pool water.
  • Likewise, HERE is an article outlining how the virus cannot be spread in a properly maintained pool.
What are my lesson options once the semester restarts?
  • Emler Swim School will reopen with four (4) different options for your children. Each lesson option will allow you to utilize your credits or tokens as either full or a partial payment for the class type selected. There is nothing for you to do right now.  We are actively preparing the schedules and will communicate the process very soon. A brief overview of the four options follows below:
    • Traditional Emler – 3 to 4 children per class with a teacher who has their mouth and nose covered.
      • Semester – NEW Spring / Summer semester that will take us to the end of August.
      • Daily Lessons – 10 lessons in 2 consecutive weeks.
      • Private Lessons – one child with one teacher who has their mouth and nose covered.
    • New Offering – Parent & Child Only – one parent in the water while instruction is given from the pool deck. There would be multiple parents and children in the water doing the same lesson with the necessary space allowed between participants.
      • Semester – NEW Spring / Summer semester that will take us to the end of August.
      • Daily Lessons – 10 lessons in 2 consecutive weeks.
      • Private Lessons – one child with one parent in the water while instruction is provided from the pool deck.
Will we have the same teacher we had before lessons were suspended?
  • Emler Swim School is making every effort to bring back all employees. There may be some who have moved back home from college or are unable to return for other reasons. In those cases, teachers will be replaced with equally skilled and well-trained instructors.

 

What is Emler doing to comply with social distancing?
  • One caretaker per child is allowed inside the swim school. No exceptions.
  • Chairs in the observation rooms and pool deck will be placed 6 feet apart and we ask that you be mindful of others and patient while occupying shared spaces.
  • An Emler employee will be assigned to the front door and will monitor and guide traffic flow in and out of the building.
  • We ask that students arrive only five minutes before their scheduled class time to keep occupancy numbers within guidelines and walkways clear. Likewise, please exit the building as soon as possible following your child’s lesson to assist us in delivering classes on time for the next session.
  • Lesson start times will be staggered to ensure we have a controlled flow of people into the facilities.

 

How many people are going to be in the facility with me?
  • Currently, we are making plans to operate with no more than 50 people in the building at any one time. We will continue to follow local and state recommendations for how many people will be allowed in our facilities and will schedule our lessons to meet and adhere to these requirements.
  • We are going to keep track of the facility load management and people will only be let into the facility once people leave when we reach the mandated person limit.
  • If you would like to get a sense of how many people will be in the facility during your lesson, please call a customer service representative. If you would like to schedule your class at times when the facility loads make you most comfortable,  we will be prepared to work with you.

 

What can I expect to see different at the Emler locations?
  • All adults (including caretakers and employees) entering an Emler facility will be required to wear something that protects their mouth and nose. Anyone who does not have something to cover their mouth and nose will have the opportunity to purchase a mask at the reception desk.
  • Children will not be required to wear something to cover their mouth and nose. However, any children (over the age of 2) not actively involved in a lesson or on the way in or out of the facility are highly encouraged to wear something covering their mouth and nose but it is not required.
  • Emler will be conducting temperature screening checks on all staff and teachers within 5 minutes of the beginning of their shifts. Individuals with an elevated temperature will not be permitted in the building.
  • Reception desks will be equipped with protective acrylic barriers.
  • Teachers in the water with students will initially be wearing face shields. As safe and allowed, teachers may move over time to less visible coverings such as goggles and gators.  While a face shield may be a strange sight to your child, we will be working on making the shields as fun as possible and are working on providing a video to show your child to help with this introduction.  Our goal is to maintain Emler’s commitment to creating a warm and loving environment while also keeping your children and our valued teachers safe.
  • Please bring your own goggles. For the time being, Emler Swim School will no longer let children borrow goggles.  For your convenience, we will have goggles for sale at the reception desk.
What is Emler doing to keep the schools clean?
  • We have always followed CDC cleaning protocols and those set out by other health professionals and authorities.  We also use CDC recommended cleaning products.
  • The facility will be wiped down throughout the day as swim families come and go every 30 minutes, including high traffic areas and all door handles, tables, chairs, toilets, etc.
  • Disinfecting wipes will continue to be available throughout the facility and in changing areas.
  • The use of pool toys in our lessons is being scaled back and all toys and equipment that may be used will be disinfected between uses.
  • Cleaning by our professional agency will continue and, as always, they will use commercial-grade cleaning supplies approved by the CDC.  Additional deep cleans will be utilized as needed or recommended.
  • Crayons and any shared pencils have been put away to prevent the spread of germs in the observation areas.
  • Hand sanitizer will remain available at all locations.
What can I do to keep the schools a safe place for me and my family?
  • If you have visited an Emler Swim School and have come in close contact with anyone who has experienced symptoms, we ask that you please notify the school immediately before returning. You may be asked to obtain medical clearance before returning to the swim school.
  • Any individual with a suspected or confirmed case of COVID-19 is asked to notify us and remain out of the swim school until receiving written medical clearance to return.
  • If you have traveled outside of the country or been in contact with anyone who has, or with anyone who has been diagnosed with COVID-19 or any flu-like virus, please notify the school immediately before returning. You may be asked to obtain medical clearance before returning to the swim school.
  • In general, if you are sick or exhibiting symptoms of any illness, we ask that you fully recover before returning to the swim school.
  • Emler is continuously updating its safety measures so you may see additional precautions being implemented or existing protocols modified at your school.
What steps does Emler take to properly maintain their pools?
  • Since its inception, Emler Swim School has been at the forefront of building and maintaining pools that fight the spread of viruses and bacteria, including COVID-19, as well as the flu and other common childhood viruses.
  • Providing a safe and clean environment is why Emler Swim School has invested heavily in the infrastructure of our pools.
    • In addition to the appropriate use of chlorine, each pool has a high-quality UV water purification system that keeps the water clean. When water is pumped through our UV system, ultraviolet light rays kill dangerous germs and inactivates viruses.
    • Emler’s cutting-edge air filtration systems continuously expel stale air from the pool room and replace it with 100% ambient, fresh air at a rate of 8 times per hour.
    • Our dehumidifiers have features like antimicrobial filters and controls that enable us to maintain healthy humidity levels that reduce the survival of bacteria and viruses.
    • Emler Swim Schools are equipped with state-of-the-art equipment that monitors pool chemicals electronically and, in addition, we perform scheduled and documented manual water tests throughout the day to maintain healthy and balanced pools.
    • Emler pools are permitted by the governing Health Departments and are periodically inspected without notice by local authorities.
  • Basically, Emler pools are some of the cleanest and safest places for your children and our instructors.